Having trouble accessing your product?
Not satisfied with something?
Need help getting the media to run on your computer or device?
We’re happy to help! Please e-mail customer service at firstname.lastname@example.org.
Note: Please allow up to 2 business days for response. Typical response time is within 4-8 hours, but during times of high volume or unexpected low-staffing, response time can take up to 48 hours. We’re staffed Monday – Friday, noon – 9 pm EST (9 AM – 6 PM PST), not including holidays.
Also, this e-mail address is for customer service only - please do not send dating / relationship questions our product support address.